My project is cogsbcgextension and you will see I have no picture for the project. I've tried several times. The file selection process suggests jpg and png will work, but they won't load. My file is about 400kB.
Is my file too big? Is my file the wrong format?
Hi Richardh, Please create a new organization, and let us know if you can upload image as its profile picture. Thanks.
Crystal, Sep 4, 2018
Sorry, I have no ability to choose a different network.
Richardh9935, Sep 3, 2018
Hi Richardh, I have tried uploading a jpg, jpeg and png to a project’s profile picture, and it worked. What OS (eg., Windows 10) and browser and its version (eg., Chrome Version 68.0.3440.106) are you using? Can you please provide us with a screenshot of your Console (after you right-click on the webpage —> select Inspect —> go to the Console tab)? Thanks. P.S. If you could provide us with the image you tried to upload, it would help us look into it too.
Crystal, Sep 3, 2018
Hi Richardh, Thank you for the info and images. Looks like it is due to your network that the upload failed. Can you please try another network, and let me know how it turns out? Thanks.
Crystal, Sep 3, 2018
The process failed on Safari. macOS 19.13.6 Safari 11.1,2 Chrome 68.0.3440.106 (Official Build) (64-bit)
Richardh9935, Sep 3, 2018
Richardh9935, Sep 3, 2018