#1257: Quire Feedback
Status: Completed
Tag: Resolved

My Quire workspace is not working properly. My workspace is either blank, or it only shows one project or the other. Is this a known issue?

Created by Joshua Chesner Sep 19, 2018, Edited Sep 20, 2018

It works now. Thank you so much!!!!!

Joshua Chesner, Sep 20, 2018

Unfortunately, clearing the cache and Service Worker's cache did not work. This is happening to everyone in my office. I am attaching screenshots of the two separate projects and the Smart Folder. Thank you for your assistance!

All Tasks - AHR.JPG

All Tasks - PCON.JPG

Smart Folders - All Tasks.JPG

Joshua Chesner, Sep 19, 2018

Would you post some screenshot for us to investigate? Before posting, don't forget to mark off sensitive data.

Meanwhile, you can try to clear cached files and Service Worker's cache. Though rare, Service Worker sometimes caches too aggressively (not loading new CSS/JS files from server).

Thanks.

Tom Yeh, Sep 19, 2018

No problem, and sorry for any inconvenience.

Tom Yeh, Sep 20, 2018

The same issue exists whether using Chrome or Edge. Perhaps there is a problem with our workspace?

Joshua Chesner, Sep 19, 2018

Hi Joshua, The issue should be fixed now. Please try reloading the page and let us know if it still persists.

Crystal, Sep 20, 2018