#1522: Quire Feedback
狀態: 已完成
標籤: Non-Reproducible

every time I try to add a sub task it crashes. the only way I can successfully add any task is when I add it as its own task and then move it after.

Via Quire iOS

建立者 Dan Millen 2018年12月20日, 已編輯 2019年12月29日

Hi Dan, Thanks! But I need you to grant me permission to access that video file. My email: michelle@quire.io.

Michelle, 2018年12月25日

I've got the latest that's available in ios app store

Dan Millen, 2018年12月20日

click on a task, open it up, close it up and that task is highlighted on the screen. hit the + button for new task and crash every time.

Dan Millen, 2018年12月20日

Hi Dan, we have tested on several iphones including iphone 5, iphone 7, iphone xr, but was unable to reproduce this case. Did you try downloading the app again?

Michelle, 2019年1月2日

Hi Dan, could you do us a favor, upload the video to any online drive (eg., Google Drive) and send the link to us? Thanks!

Michelle, 2018年12月21日

won't let me upload a video unfortunately

Dan Millen, 2018年12月20日

Hi Michelle The bug is only on the ios version - i'm using it on an iphone 7. The app works perfectly on android on a galaxy note 9 and on a galaxy Tab A.

I just can't create tasks on iOS without it crashing. If I can get access to an ipad I'll try that but I don't currently have one, so the only ios device I have is the iphone 7.

Dan Millen, 2018年12月28日

Hi Dan, we would recommend you to download the latest version 2.56. If the issue still exists, please provide the steps you took that led to the it. Thanks!

Michelle, 2018年12月20日

hi Michelle let me know if the access permission worked. thanks and have yourself a Merry little Christmas!

Dan Millen, 2018年12月25日

here you go: view?us (Google Drive)

so I have a task that I use as a folder and when I try to add a subtask from within it it crashes.

hope that helps

Dan Millen, 2018年12月21日

Hi Dan, thank you for the video. Unfortunately, we still cannot reproduce the issue. Can you please see if you can reproduce it on other devices? Also, what you can do is delete the app and re-install it again.

Michelle, 2018年12月27日