Hi, I have a project with 3,381 entries, and it's become very slow and choppy to navigate on the iOS app. Is there a fix for this? Is it a known issue?
That’s great customer service! ^_^
Leigh, Jun 12, 2019
Hi Peggy, here’s a screencap video. Note that I was trying to continually scroll; any stillness is lag in the app in this video. I’m using an iPhone 6s+.
Leigh, May 24, 2019
Leigh, May 24, 2019
Hi Leigh, thanks for the screencap video. Our tech team will look into it and try to reproduce this issue.
Peggy, May 27, 2019
Hi Leigh, yeah, I was just about to tell you that our tech team has fixed this issue! 🎉
Peggy, Jun 12, 2019
Hey, I noticed that the app runs much more smoothly now on my large project! Did you all manage to speed it up somehow??
Leigh, Jun 12, 2019
Hi Leigh, could you please share a screen recording for our tech team to investigate further? And maybe show us what modifications you have done, like maybe you were dragging and dropping the tasks around? Or it’s slow when going to the detail panel? Please also tell us which device you are using? Thanks! 😃
Peggy, May 24, 2019