#2049: Quire Feedback
Status: Completed
Tag: Resolved

I signed up for Quire today. Originally the Android app was working fine. I then added all my tasks via the website on my computer. Then when I opened the Android app, all I see is a blank screen. I see projects in the left-hand panel, but when I click on them it still only renders a blank screen. Note that I tried to uninstall and reinstall the Android app, clear cache, restart my phone, etc. but the issue remains.

Created by Shane Axsom Jun 26, 2019, Edited Sep 17, 2019

Hi Shane, Our tech team had fixed related issues, please try again. Please let me know if the issue still persists. Sorry for the inconvenience.

Peggy, Jun 27, 2019

Hi Peggy, I confirm everything is working fine, thanks for the follow up.

Shane Axsom, Jun 27, 2019

I believe I determined the root cause. I had previously enabled the setting in the web called "Collapse all subtask by default". It seems this setting may cause a bug on Android, because the symptoms seem to show up when it is toggled on, but disappear when toggled off. I will leave toggled off for now.

Shane Axsom, Jun 26, 2019