#2438: Quire Feedback
Status: Completed
Tag: Resolved

Hola! Últimamente he tenido problemas con el ícono en la barra superior. El ícono de quire aparece transparente. Uso celular LG moto G4 y una tablet Samsung Galaxy Tab A

Via Quire Android

Created by Joaquin Escalona Mella Oct 30, 2019, Edited Nov 25, 2019

2019-10-31 12.59.27.jpeg

Joaquin Escalona Mella, Oct 31, 2019

Hi @peggy , as you can see when Quire notifies me, a small white circle appears, then when I slide the notification bar there is no icon, it appears as a gray rectangle. What would be the solution? I've already uninstalled the app and install again and this problem still working. Thanks

2019-10-31 12.59.12.jpeg

Joaquin Escalona Mella, Oct 31, 2019

Hi @jotaescalona1 , just want to tell you that we have fixed this issue. Please update your app to the latest version (4.03). Sorry for the inconvenience. 😭

Peggy, Nov 25, 2019

Hi @jotaescalona1 , would you mind providing a screenshot to help us visualize what is happening? Thank you for your help!

Peggy, Oct 30, 2019