Hi there, On the Android app, when I try to attach multiple photos from my local device to a Quire task in a single batch, Quire just crashes.
It crashes after selecting all the photos, then pressing 'Done' In this case, Quire has no record of the photos once I re-open the app, and I have to do it all again.
This does not appear to happen if I attach each image one-by-one, but this is very time consuming.
Hi @jmorgan.nz , this issue had been fixed in the latest version update (v 4.21). Thank you for your feedback.
Peggy, Feb 17, 2020
@Peggy whoops, spoke too spoon - it just happened again. I think the problem is that the Quire app is inefficiently using memory when selecting photos to add. It seems like each photo you select loads the entire photo into memory in the background. So by the time you are getting to the third or fifth photo, the device memory is so full that Android starts automatically killing apps - and kills Quire.
Because of this, I cannot capture it, as Quire uses all the system memory, then Android kills the video capture app to try and free memory!!
To resolve this the app would need to only load the thumbnail and file path into memory when user is selelecting multiple photos, then once the user presses 'Done', the app can stream them in one at a time, unloading each one from memory as it is added so as not to overload the device's memory constraints.
Jesse Morgan, Feb 11, 2020
@Peggy Oh awesome, thanks - can't wait to try! Was my thiking correct with the idea of memory usage?
Jesse Morgan, Feb 17, 2020
@Peggy Sorry I missed this message in December. I have not experienced the issue lately. If it happens again I will try to screen cap. Alternatively, does the Quire app not have an option to send a crash dump to Quire if the app crashes?
Jesse Morgan, Feb 11, 2020
Hi @jmorgan.nz , we weren't able to reproduce this issue. If possible, please kindly share a screen record with us? Thank you for your help!
Peggy, Dec 19, 2019
@jmorgan.nz , it was an issue involving the Flutter framework.
Peggy, Feb 20, 2020