#3021: Quire Feedback
Status: Details needed
Created by Vikramjit Bora Apr 2, 2020

Hi Vikramjit - I'm sorry to hear that you are still encountering this issue. We have tried to replicate this issue on our Android device, however, the newly created task doesn't get assigned to 5:30 pm on our end.

In order to better understand what might be happening would you mind answering the following questions:

  1. Please let us know the time zone in your phone settings.
  2. Does this issue happens every time when you create a new task with due date via Widget? Or sometimes it doesn't happen?
  3. Does this issue happens when you change your time zone in your phone settings?

Peggy, Jul 21, 2021

Hi Vikramjit - Thank you for your update. Could you please kindly keep the task that has this issue? And share the URL of the task with us? This way our team can look further into it.

You can share the URL with us at support@quire.io. As we may need to access your task/task activity log to find out what's happening, please kindly write in the email stating that you give our developer team permission to access your project. Thank you so much!

Peggy, Aug 3, 2021

@peggy this issues has not yet been resolved.

Vikramjit Bora, Jul 16, 2021

Hi @peggy . It's not happening now. I'll let you know if it does happen again. Thanks.

Vikramjit Bora, Jul 21, 2021

Hi Vikramjit - Please kindly let us know the time zone you have set in your phone settings. Our team would like to try to replicate this issue on our end. Thanks.

Peggy, Jul 23, 2021

It's set to Auto @peggy . GMT+5:30

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Vikramjit Bora, Jul 23, 2021

It happened again. Time zone is set to automatic as per network.

Vikramjit Bora, Jul 23, 2021

Hi Vikramjit - We have tried to replicate this issue on our device. Unfortunately, we were still unable to reproduce this after changing our device's time zone to GMT +5:30.

Could you please recall the approximate time that you were adding task on your widget? (e.g. around 1:30 AM, etc) We are guessing that maybe the time that the tasks were added can affect the outcome too. Thank you for your help!

Peggy, Aug 2, 2021

Hi @peggy , It was around 10:30 pm if I remember correctly.

  • I tried it again right now. Same thing. It's 6:20 pm here at the moment.

Vikramjit Bora, Aug 2, 2021