#3058: Quire Feedback
Status: Completed
Tag: Mobile App Non-Reproducible

When I try to add an attachment to the app, it closes

Via Quire Android

Created by Vinicius Ribeiro Apr 15, 2020, Edited May 5, 2020

Hi @viniribeirossa , could you please quit your Quire app and reopen to try again? Please let us know if the issue persists. Thank you.

Peggy, Apr 15, 2020

@viniribeirossa - would you please kindly provide a screen recording of your reproduce steps? We weren't able to reproduce this issue on our Android device that we have on hand. Thank you in advance.

Peggy, Apr 16, 2020

Moto E5 Plus ( XT1924-1) Android 9 ( LineageOS) and Galaxy Tab A (T280) Android 5.1

Vinicius Ribeiro, Apr 17, 2020

@peggy Yes, continue, I updated to a new version, but when I click to add an attachment the app closes unexpectedly

Vinicius Ribeiro, Apr 15, 2020

@viniribeirossa - could you please let us know which phone are you using and the OS of your phone? Thank you.

Peggy, Apr 17, 2020

Vinicius Ribeiro, Apr 16, 2020

@viniribeirossa - sorry for some bad news. Our developer team wasn't able to reproduce this issue. I'm afraid without actually reproducing the issue on our side, our team won't be able to fix this bug. We will continue to try, find ways to reproduce and speculate what might has caused this bug. Sorry for this inconvenience caused.

Peggy, May 5, 2020