Image problem

@rainsonofficial - unfortunately, we weren't able to reproduce this issue on our end.

1. Could you please share with us the .png file that you have attached? We would like to test it out ourselves. (This is a public forum. If the .png file considers to have personal/sensitive information, you can share it to feedback@quire.io.)
2. How big is the .png file?
3. Did you encounter this issue via browser version or the mobile app?

Thank you for your help!

😅 Update: We found that when you copy the .png image and paste it into task description, the image will turn into .jpeg file with black background. Please drag and drop the .png file into the task description/comment, then it won't have this issue. We will fix this issue in the next update. Thank you.

@rainsonofficial - this issue had been fixed. Please reattach your .png file and kindly let us know if the issue persists. Thank you.

Hi, it still exist 😞 Unfortunately it has got worse, previously when a png is attatched, it does show as png in the app. The only problem was when it was downloaded it turns into jpeg.

But now, when i attach a png file it shows as jpeg. Let me attatch a png file here, to let you know.

I found this issue in the app, when i attatched a png file. Thanks for the update. Please fix it

Please download and it should be all black 😞