#3321: Quire Feedback
Status: Completed
Whenever i upload png, it turns to jpeg. It is viewed as a white background jpeg in the app but when downloaded it turns to a black background jpeg. I have complaint about this before but unfortunately not solved yet 😞
Via Quire Android
Created by Rainsonofficial Jun 11, 2020, Edited Jun 17, 2020
@rainsonofficial - this issue had been fixed in the latest version update. Please update your Quire app to version 5.17. Kindly let us know if the issue still persists.
If you want to attach a PNG file (with transparent background), please select FILES. Then it will be uploaded as a PNG file and not compressed to a JPG.
Peggy, Jun 17, 2020
@rainsonofficial - Thank you for the feedback. Our team is looking into it right now. I will let you know if we have an update.
Peggy, Jun 12, 2020