#3900: Quire Feedback
Status: To-do
Tag: Mobile App

سلام باتشکر از اپلیکیشن بسیار خوب شما ‏ ‏من با بررسی اپلیکیشن های زیادی اپلیکیشن شما را انتخاب کردم ‏ ‏دو مورد ایراد در اپلیکیشن وجود دارد که عرض ‏میکنم ‏ ‏اول اینکه در ویرایش متن فارسی مکان نما جابه‌جا می‌شود و به مشکل می‌خوریم ‏ ‏مشکل دوم که چند روزی است با آن مواجه شده‌ام اینکه جستجو کار نمی کند

Created by مصطفی Dec 29, 2020, Edited Jan 13, 2021

Hi Persian text editing problem

مصطفی, Jan 8, 2021

If I have not described 2 above problems clearly then I will send you screen recordings

مصطفی, Jan 4, 2021

Hi @Mostafa_Behdani - Thank you! I have received your attached video via email and I've passed them to our Mobile team. When I get an update from them, I will let you know immediately. Thanks for your patience.

Peggy, Jan 13, 2021

Thank you!

مصطفی, Jan 13, 2021

Hi @Mostafa_Behdani -

Thank you for reaching out to us! We are glad to hear that you have chosen Quire to manage your projects.

I don't speak Persian, that's why we would like to ask you for help. Could you please share the screen recordings of the issues you have mentioned? Please show us how the cursor moves (the wrong way) in Quire? And how it should be moving correctly in other app?

Also, for the searching issue, does this issue happens only in the Persian language? Or does it happen in other language as well (for example, searching for English task name)? It would be helpful if you can share a screen recording for this issue, this way, our team can have a visual picture of what's happening.

Thank you for your help! 😭 🙌

Peggy, Dec 31, 2020

Hi @Mostafa_Behdani - Sorry for the late reply. Can you please provide the screen recording for both issues?

Problem about editing persian is space and backspace issue only on android app

Since I don't speak Persian, it's kind of difficult for me to understand how it should normally work...

Second problem is about search. It's only occures when I I filter tasks to to-do status. When I filter tasks to active tasks or All task, then everything is ok.

I wasn't able to reproduce this issue on my side. Could you please let me know the reproduce steps for this?

Thanks so much for your help!

Peggy, Jan 8, 2021

با احترام ‏

مصطفی, Dec 30, 2020

Search problem that I mentioned above, occures both in English and persian lang.

مصطفی, Jan 4, 2021

Second problem is about search. It's only occures when I I filter tasks to to-do status. When I filter tasks to active tasks or All task, then everything is ok.

مصطفی, Jan 4, 2021

If you didn't get video then give me your email to send it via that.

مصطفی, Jan 8, 2021

I sent them via support@quire.io Thanks!

مصطفی, Jan 11, 2021

Hi @Mostafa_Behdani - The attached video were broken here. Please sent them again to support@quire.io. Thanks!

Peggy, Jan 11, 2021

I have chosen your app after investigating a lot of application managing projects. I found it so helpful and easy to use. I am so grateful! 🙏

مصطفی, Jan 4, 2021

The second problem is about search issue as I show you in this video:

مصطفی, Jan 8, 2021

Hi Thank you for your response. I will check exactly out how cursor move wrong that cause persian text editing to mess. I don't try English phrase search in quire. I will check it out too. I appreciate you for your attention. Mostafa

مصطفی, Dec 31, 2020

Hi Problem about editing persian is space and backspace issue only on android app (in web version and chrome extension everything is ok)

مصطفی, Jan 4, 2021