Hotkeys don't work in Firefox

Please check the illustration. BTW, it so sad that I have to use google drive instead of direct attach (6 Mb limit hit)

CleanShot 2021-03-26 at 21.30.13.gif

Hi @glebsam - This issue has been fixed in the latest version update. Please refresh your Quire page to get the newest version and kindly let us know if the issue persists.

@peggy tagging still doesn't work (shift+3 which is # in my kb layout), please reopen

another shift- doesn't work: shift+6 (^ in my layout)

And for a short period of time "switch view" (1/2/3) was opening "Quick find", but now it works... weird

Hi @glebsam - I have passed the information to the team and waiting for their update. I will let you know once I have more news. Sorry for the inconvenience.

Could you please help to test two things on your Mac and see if the issues persist?

1. Try using the Chrome browser
2. Try using the incognito mode

Kindly let us know the results.

Regarding the limitation per file size, it's in our plan to let users raise the limitation in the future when our pricing plan rolls out in the future. If you would like to know more details and how we can help you raise the limitation right now, please reach out to us at support@quire.io. We will assist you via email. Thanks!

Hi @glebsam - I'm really sorry for the inconvenience caused. I have shared the information with our team. I will get back to you as soon as the issue is resolved. Thank you!

Hi @glebsam - I have reopened this thread. However, I couldn't reproduce the above on my end. I have already passed this information to our engineering team.

Could you please check again the language input that you are currently in and make sure that it's in English? If it's already in English and the shortcuts still don't work, please kindly let me know! Thanks!

I can easily reproduce "tag shortcut does not work" scenario, layout is ABC (I use MacOS). For other shortcuts (e.g. 1,2,3,/) it's a bit tricky: you have to press the button twice.

Chrome does not have "Quick find", so it works as usual (tried now), firefox in private mode works the same way as not in private mode.

Hi @glebsam - Okay, thank you! I will pass the information to the engineering team and I will let you know once I get an update from them. Thank you for your patience.