#4487: Quire Feedback
Status: Completed
Tag: Resolved

I am not sure what's going on but when I type the cursor is always stuck in the begginning.

This results in my entries being in reserve like below Checking on the 1.

Instead of

  1. Checking on the

Is this a browser issue?

Created by Gerald Chua Apr 28, 2021, Edited May 6, 2021

Thanks!

Gerald Chua, May 6, 2021

Hi Gerald - Thank you for sharing a screen recording.

Could you please kindly check if you have enabled the 'left to right' format for that particular project in the Project Settings?

If the settings was enabled, the cursor will always appear at the left side. Try toggling off the settings and see if everything goes back to normal. Thanks!

image.png

Peggy, May 6, 2021

Hi Gerald - Sorry for the late reply. I'm sorry that you have encountered this issue.

We have updated our server a couple of times since you have left this feedback. Could you please kindly let us know if the issue still persists?

We weren't able to reproduce this issue at our end. Please let us know the below information:

  1. What browser and browser version you are using?
  2. What language input were you using when this issue happened?
  3. What OS are you using?
  4. Could you please share a screen recording video to support@quire.io so our team can have a visual of what might be happening?

Thanks for your help!

Peggy, May 4, 2021

I used both Chrome and Vivaldi browser. It just occurs suddenly and disappears on its own. I was using English as my main language. Will record should it happen again.

Gerald Chua, May 4, 2021

https://www.loom.com/share/c004670ae04f4b609afedaa8905981d9

Here is the video recording of the issue

Gerald Chua, May 5, 2021