This happens only when I group tasks by double criteria (i use due per day > priority.)
Reproduce it this way:
- Select any task
- Click on the Priority or Date icon of the FIRST task in the list, without having previously selected the task itself
In my experience, a pop-up for priority or date will appear, only to disappear a split second later.
any updates?
Ivan Cajic, Jun 3, 2021
Hi Ivan - Unfortunately, our tech team wasn't able to replicate this issue on our side.
Would you please let us know in what Grouping or Sorting option you are in when this issue occurred? Screen recording will be helpful too.
We will follow the information you provided and hopefully reproduce this issue on our end. Thank you for your help!
Peggy, Oct 27, 2021
Hi Ivan - Okay! I got it! I have passed the information to our team and they will look into it. Once the issue is resolved, I will let you know! Thanks for your help.
Peggy, May 20, 2021
Hi Ivan - This issue has been resolved in the latest version update. Please refresh your Quire page and kindly let us know if the issue persists. Thank you.
Peggy, May 20, 2021
Hi Ivan - Sorry to hear that you are encountering this issue. Could you please send us a screen recording video to support@quire.io? Because I wasn't able to reproduce this issue on our side. Also, please kindly let me know the browser version and OS you are using? Thank you for your help!
Peggy, May 19, 2021
Hi Peggy, this only happens to me on Mac. When I tried it on a windows PC, it doesn't occur. Using Google Chrome in both.
Please let me know if you'll still need the screenrecord.
Ivan Cajic, May 20, 2021
Hi Peggy, the issue is still ongoing for me... I made sure to refresh Quire multiple times before trying.
Screen record attached.
Ivan Cajic, May 20, 2021
Hi Ivan - This issue has been fixed in the latest version update. Please refresh your Quire page to get the newest version and kindly let us know if the issue persists. Sorry for the late reply.
Peggy, Jun 3, 2021
Hello @peggy , this issue has returned recently. Exactly the same situation as before the fix. Can you please check? 🙏🏻
Ivan Cajic, Oct 24, 2021
Hi Ivan - Sorry for the inconvenience caused. I have passed this issue to our team and we will try to replicate it on our end. If we need more information, I will reach out to you for help.
Peggy, Oct 26, 2021
Hi Ivan - Thank you for your video! We will follow your steps and try to reproduce this issue. If we have any other questions later, I will let you know. We hope that we can get to the bottom of this issue! Thanks for your help!
Peggy, Nov 3, 2021
here's the link to the screenrecording: https://we.tl/t-z8gt2ptf0f
Ivan Cajic, Nov 3, 2021
Hey, it's fixed now, thanks!
this was on Mac, I forgot to point that out, maybe it's why you couldn't reproduce it
Ivan Cajic, Nov 5, 2021
Hi Ivan - The team was still unable to reproduce this issue on our end. However, we have fixed several possible issues that might be causing it. Could you please kindly give it another try and let us know if it persists? Thanks! 😭
Peggy, Nov 5, 2021
Hi Ivan - Thank you for letting us know. We will mark this thread as resolved and close it for now. If there are any other questions (hopefully not 😭 hopefully everything goes well), please let us know!
Peggy, Nov 8, 2021
Yayy, thank you
Ivan Cajic, Jun 3, 2021