#5140: Quire Feedback
狀態: 已完成
Hello,
We are trying to transfer a project, following the instructions provided (https://quire.io/guide/move-project/) from one organization (free version) to another organization (paid version) and it isn't working.
Please advise on how to transfer the project.
Thank you!
建立者 Nathalie Beaulieu 2022年1月11日, 已編輯 2022年1月19日
Hello Golda,
Thank you for your return, but I've figured it out... for users to be able to move a project from one organization to another, they need to be "Normal" or "Administrator" users.
Regards.
Nathalie Beaulieu, 2022年1月12日
Hi Nathalie, I'm glad that you have it figured out. If you have any questions, please do not hesitate to reach us. In addition, I will close this thread in order to optimize Quire Feedback Forum. Thank you.
Golda, 2022年1月14日
Hi Nathalie, I'm sorry to hear that you've encountered this problem. Could you please share a screenshot of the error message that pop-up when you were unable to transfer the project?
Additionally, please note that Quire's subscription plan is calculated and based on the total member count per organization. This means that when transferring the project, the total members in the Free organization cannot exceed the total members in the upgraded/paid organization.
Golda, 2022年1月12日