#5178: Quire Feedback
Status: Completed
Tag: Resolved

Hi, I love quire and the new appearance options recently added. That aside, I've been experiencing a glitch while editing the My tasks screen, while reordering tasks, or selecting tasks in bulk... I'm using a Xiaomi Redmi Note 10S, with miui12. Could you help me please?

Via Quire Android

Created by B.D. M.A. Feb 4, 2022, Edited Jun 22, 2022

  1. Like 5 minutes, I was rescheduling (in bulk) some tasks and adding others, just preparing for the next day. 2.Yeah I think it was after the update that included the change in appearance option; same thing adding and rescheduling tasks (sometimes in bulk). I'm currently using dark mode with purple accent.

B.D. M.A., Feb 16, 2022

Hi @B.D._M.A., Thank you for the screen recording. Our Product Team is working on it. Could you provide the steps to reproduce this?

Also, it would be very helpful if you could provide some more information about the things you were doing before this issue happens.

  1. How long was the Quire app opened for?
  2. When was the first time this issue happened? Can you recall what you were doing at that time?

Golda, Feb 16, 2022

Hi B.D. M.A., I'm sorry that you have encountered this issue. Our Product Team was unable to reproduce this issue. Therefore, a screen recording would be helpful for us to inspect further. Could you please share a screen recording with us? I'm looking forward to your reply.

Golda, Feb 9, 2022

I think the steps would be going to the My tasks tab and rescheduling/changing tasks in bulk then trying to update that view.

B.D. M.A., Feb 16, 2022

Yeah I'll try that, I'll send it as soon as I can

B.D. M.A., Feb 10, 2022

Hi Golda, this is the bug I mentioned in my previous feedback... It's really bothersome

B.D. M.A., Feb 15, 2022

Hope this will be helpful

B.D. M.A., Feb 15, 2022

Hi @B.D._M.A., After trying to reproduce this issue with the provided information, our team still couldn't reproduce the issue 😱 .

Additionally, it would be very helpful if you could provide the exact steps from the first time you open the app to reproduce this issue.

In the meantime, our Product Team will keep testing it.

Thank you.

Golda, Feb 17, 2022

Well I'm not sure if this helps but seems whenever there's a version update (theme colors, comments thing, latest other team thing) the my tasks ui gets glitchy for me..... since last time, the bug hadn't appeared for a while but since yesterday I got the latest update and surprise glitchy again, almost everytime I edit something in my tasks the screen goes crazy, as if "confused" by the changes...?

B.D. M.A., Mar 8, 2022

Hi @B.D._M.A., We have tried many ways to reproduce this, but we regret to tell you that we still can't reproduce it 😭 . We will look further into it and keep you posted if we have any updates. In addition, please provide the exact steps to reproduce this issue. Thank you.

Golda, Mar 15, 2022

Hi @B.D._M.A., I'm writing to let you know that our team was able to identify the source of the problem and fix it. Please update the Quire app to the newest version (v8.02). If this problem reappears, kindly let me know. Thank you very much for your patience.

Golda, Jun 22, 2022