Hi there, We have a Premium subscription to Quire but are seeing unexpected error messages in our account preventing us from using quire.
Error message - you cannot perform this action for an organisation with a subscription plan that has ended. (We only started our plan on Nov 25, 2021)
You have reached the usage quota for a Premium subscription plan. Would you like to upgrade your plan.
However we only began our subscription on Nov 25, 2021 and our subscription shows:
- 1 of 1 members
- 2 of 125 projects
- 0 of 30GB used
Urgent assistance would be greatly appreciated.
Warm regards Jacob Gates My direct email is admin@libertyspeech.com.au
Account: LibertySpeech Account Email: contact@libertyspeech.com.au
Hi @contact-756
We are sorry for the inconvenience. We are experiencing a small glitch here at Quire that affects your organization. We are getting it fixed as soon as possible and I will let you know when the issue is fixed.
Vicky, 2022年3月11日
Hi @contact-756
Great news! The issue is fixed! Please reload the page and things should be fine by now! Again, we are sorry for the inconvenience!
Vicky, 2022年3月11日
Thank you for the super fast responses Vicky. They're greatly appreciated. Best regards, Jacob
LibertySpeech, 2022年3月11日