Hi there! I have a free account with many projects. I used to always be able to see one of my main projects in the Android app, but now it shows up completely empty. "Ready? Add some ideas to kick start your dream!"
I need to be able to view this project when on the go. Any tips for restoring this data (that is perfectly fine when using Chrome on my computer?) Other projects appear fine in the Android app. Thanks!
Thank you for your help! Your emailed suggestion of reinstalling the app solved the problem. 👍
Will Abraham, Apr 8, 2022
Hi Will, thank you for your update. I will close this thread and mark it as resolved. If there are any other issues or suggestions, please feel free to contact us via email or open up a new thread here! Thank you!
Peggy, Apr 11, 2022
Hi Will, just in case you missed my email reply. The screenshot has been passed to our team and the issue has been escalated to top priority. Once we have an update from our Mobile team, I will let you know. Thank you again for your help!
Peggy, Apr 8, 2022
Hi Will, sorry to hear that you are encountering this problem. Could you please let us know the below information so our developer team can further troubleshoot? We hope to get to the bottom of this asap.
Awaiting your reply. Thank you for your help.
Peggy, Apr 7, 2022