#5510: Quire Feedback
Status: Completed
Tag: Resolved

Opening a Quire link when having app installed result in error: "We no longer support mobile browser with small display screen. Please download our native app instead". Same issue in multiple browsers set as default. Samsung S21 Ultra, Android 12, latest Quire App

Created by INT Aug 29, 2022, Edited Oct 19, 2022

https://stackoverflow.com/questions/51559434/how-to-open-link-with-app-instead-of-browser

INT, Oct 15, 2022

Hi @int, Unfortunately, I will not be able to give any timeframes for when our team will be able to resolve it 😭

I have escalated this issue as a priority to our Mobile Team. As soon as I receive new updates from our team, I will keep you updated.

Golda, Oct 17, 2022

Hi @int, I'm sorry for the inconvenience! I have escalated this issue to our Mobile Team, and our team will investigate further. I will keep you posted when I receive an update from our team. Thank you.

Golda, Aug 31, 2022

Hi @int, I'm sorry for the inconvenience! I have escalated this issue to our Mobile Team, and our team will investigate further. I will keep you posted when I receive an update from our team. Thank you.

2.5 month passed, and the issue is still here. Any timeframes for fixing it?

INT, Oct 15, 2022

Hi @int, We will close this feedback thread as this issue is resolved. If you have any further questions in the future, please leave a comment, and we will reach out to you! 🙌

Golda, Oct 19, 2022