#5605: Quire Feedback
Status: Completed
Tag: Resolved

Hi! Editing comments on mobile is turning up a blank screen. Another issue I would like to bring to your notice is that while scrolling through subtasks from within the detail panel on mobile the last 2 subtasks remain hidden and unclickable. Thanks

Via Quire Android

Created by Vikramjit Bora Nov 8, 2022, Edited Dec 8, 2022

Hi @VBora, I wanted to let you know that our team fixed the blank screen issue when clicking edit comment. Please update the latest Quire mobile app version (version 9.09). Please let me know if the issue persists.

Subtasks 15 and 16 are inaccessible.

Regarding this issue, please try again in the latest Quire mobile app version, and if the issue still occurs, kindly let me know.

Thank you.

Golda, Nov 9, 2022

Hi @VBora, I'm sorry that you have encountered this issue! Unfortunately, I was not able to reproduce the issues you mentioned. To help you further, please share screenshots or a screen recording along with the reproduction steps. This way, our team will better understand the issues and help you troubleshoot.

You can also let us know the Quire app version you currently use. Thank you.

Golda, Nov 8, 2022

Hi @VBora, Thank you for the screen recording. I have notified our Mobile team about this issue. If there are any updates from our team, I will let you know.

Another issue I would like to bring to your notice is that while scrolling through subtasks from within the detail panel on mobile the last 2 subtasks remain hidden and unclickable.

About this issue, I was also not able to reproduce it. Could you kindly share a screen recording with us? I will then pass it on to our Mobile team for further checking on this issue.

Thank you.

Golda, Nov 8, 2022

Hi! I'm attaching a screen recording for your reference.

Vikramjit Bora, Nov 8, 2022

Here you go. Subtasks 15 and 16 are inaccessible.

Vikramjit Bora, Nov 8, 2022

Hi @Raisag , The blank screen issue has been fixed. Thanks a lot.

However, the subtask scrolling and visibility issue is still occurring.

Vikramjit Bora, Nov 9, 2022

Hi @VBora, Thank you for letting me know. I have notified our team to look into this issue. Once our team has fixed it, I will keep you posted.

Golda, Nov 9, 2022

Hi @VBora, Our team has resolved the issue of inaccessible subtasks. Please update your Quire mobile apps to version 9.13 and try again to see if the issue persists. Thank you.

Golda, Dec 8, 2022