Hi, I hope this is the right way to give feedbacks, sorry if it is not...
-On an apple environment when I use a MAC keyboard to write "#", the shorcut works (add a label to the task) -On the same environment when I use a PC keyboard to write "#", the shortcut doesn't work in quire (web app in Safari).
In any other circonstance the keyboard works very well, the PC keyboard is well "reconized" by Apple as a "PC keyboard" and "#" is always well written in all other apps.
May be it is because :
Depending on your input keyboard type, there are different way to write some characters such as "#" : -MAC input type : <MAJ> + <top left key (@#) next to the <1> key> -or PC input keyboard : <ALT GR> + <3"#>
I tried to do tests in an online tool to see the key press sequences differences, I attach the picture.
May be there is a quick change to do on your side to make all work, I can test more shorcuts if you want (contact me by email).
Thank you, regards
FYI I use French AZERTY keyboards
Julien, Nov 15, 2022
Looks like you use Dart to capture keyboard events, what function do you use exactly and how? Looks they are open to get feedbacks too : https://api.dart.dev/stable/2.18.4/dart-html/KeyEvent-class.html
"This class is very much a work in progress, and we'd love to get information on how we can make this class work with as many international keyboards as possible. Bugs welcome!"
Julien, Nov 14, 2022
Hi @Raisag , sorry for the late reply, but I confirm to you that now it works well 😃 on the webapp (safari)! Just notice that it is not the case yet in the quire ios app (# doesnt do nothink with both, an apple keyboard or PC) but I can use the webapp most of the time.
Thank you to developpers again !!
Julien, Dec 18, 2022
Julien, Nov 13, 2022
The only major difference I see is the AltKey that is true in ios and false in the PC.
Probably because apple doesn't know the "Alt GR" key, which is replaced in the event status by Alt key pressed, even if, finally, the # char is well transmit.
Do you use a specific javascript library to get keyboard event? If you can't make any modification, may be I could create an issue in their project?
Julien, Nov 13, 2022
Hi Julien, Thank you for reaching out to us. I have notified our team about this issue, and currently, our team is looking into it. Once our team has any updates, I will keep you posted! Thank you.
Golda, Nov 18, 2022
Hi Julien, Please try to write # on your keyboard again to see if the shortcut works. Kindly let me know the result after you try it. Thank you.
Golda, Nov 25, 2022
On a PC with a PC-Keyboard :
Julien, Nov 13, 2022