#5690: Quire Feedback
Status: Completed

If I change the color of the initial status (i.e. the default status at 0%), this new color is not reflected elsewhere. For example, if the new color is red, when I see the status in any view, the status circle shows no color.

Created by (deleted-PFDH) Feb 28, 2023

One more thing to add is: as you can see in both the screenshot you posted and the one I posted, the color of the status does appear to show properly in Kanban view. However, in other views such as the Timeline grid view and the List view, this is where I don't seem to see the proper color of the status. In fact, the status circle doesn't even show any color, it is simply blank.

(deleted-PFDH), Mar 10, 2023

Hi Chris, thank you for your feedback.

Sorry we were't able reproduce this issue on our end.

  • Could you please let us know if this is happening on the web browser version or the mobile app version?
  • Please also let us know the version of the browser or the mobile app.

We will pass these information back to our team for them to further investigate.

Thank you for your help!

Peggy, Mar 1, 2023

Hi Chris, sorry for the late reply. Our developer team is currently looking into this issue. Could you please let us know which project is encountering this issue as our team still weren't able to reproduce this on our end?

Since this is a public forum, you could message us via the ? icon at the upper right corner to let us know the Project URL. Thank you for your help! We will keep you updated if we could find anything.

Peggy, Mar 15, 2023

Hi @peggy , this is occurring in the web version of the app. I am using Version 110.0.5481.177 (Official Build) (arm64) of Google Chrome on Mac.

(deleted-PFDH), Mar 4, 2023

Hi @peggy, please find the requested screenshot attached.

Screen Shot 2023-03-09 at 11.53.09 AM.png

(deleted-PFDH), Mar 10, 2023

Hi Chris, thank you for letting us know.

Could you please help check again following below to see if the issue persists? We are guessing that there might be a Chrome plugin that is affecting the CSS.

  1. Please try again with incognito mode
  2. Please try with another browser (Safari or Edge)

Peggy, Mar 6, 2023

Hi @peggy , I tried both Chrome incognito mode and Safari but the issue occurs in both.

(deleted-PFDH), Mar 6, 2023

Hi @GTD , would you be able to change the name of the 0% status right now? After changing the name, will the new name reflect in other views?

If possible, could you please also share a screenshot of the entire workspace (main panel and detail panel)? This way, our team can see if the color of the status is synced and matches in both panel. Thank you!

image.png

Peggy, Mar 6, 2023

As you can see in this screenshot from Timeline grid view, I see the gray circle status if the Task is highlighted. However, if a Task is not highlighted, you can see there is no status icon whatsoever.

Screen Shot 2023-03-09 at 11.59.47 AM.png

(deleted-PFDH), Mar 10, 2023

Since we haven't heard back any updates, we will close this thread first. If the issue persists, please let us know in the comments. Thanks! 😭

Peggy, May 2, 2023