#5884: Quire Feedback
Status: Completed
Tag: Resolved

I've encountered a big issue:

I have an task with an attached description. I create a new task. The new task has automatically the same description. Changing the description inside the new task overwrites (!) the description inside the old task.

Created by Boris Nicolai Oct 25, 2023, Edited Oct 31, 2023

I could now reproduce the issue, pls have a look at the video https://youtu.be/4Yg5kkSS3TI

Sometimes if I change the description afterwards a second or third task has been created also the description inside the other tasks is updated (but not in this video)

Tested in Firefox 117.0.1 on MacOS, Quire Version 1536

Boris Nicolai, Oct 27, 2023

This issue is for me personally critical and I will stop for now using Quire as I have lost already some information...

If I can encounter the "update" problem (Description of Task B updates Task A) I will also upload a video

Boris Nicolai, Oct 27, 2023

Hi, Thank you for sharing the screen recording with us. We are pleased to inform you that our team has successfully addressed the issue in which new tasks displayed the same description as your other tasks.

This issue stemmed from a glitch that caused the inaccurate display of task descriptions. We'd like to emphasize that the data you have entered remains accurate.

Please refresh your Quire page to get the latest version of Quire. If the issue persists, please let us know. Thank you very much.

Golda, Oct 27, 2023

Hi, thank you for reaching out to us with your inquiry.

We are sorry for any inconvenience this may have caused you. We tried to reproduce this on our end, but unfortunately, we couldn't reproduce it. In order to help you further, could you please provide a screen recording showing the issue?

Additionally, could you confirm whether this issue occurred in the web app or mobile app? If in the web app, please specify your browser and its version. If in the mobile app, please share the app version. This additional detail will help us troubleshoot the issue further.

Since this is a public forum, you can reply to our email at feedback @quire.io if you are sharing some sensitive data. Our team will continue to assist you via email. Thank you very much.

Golda, Oct 26, 2023

The issue happens in Chrome 117.0.5938.149 on MacOS. When the issue occurs again I will do a screenrecording

Boris Nicolai, Oct 26, 2023