#5898: Quire Feedback
狀態: 已完成
標籤: Resolved

"Shift+/" to open status menu "]" to open sidebar

建立者 مصطفی 2023年11月18日, 已編輯 2023年11月30日

Hi, thank you for your feedback. I will forward your feedback to our team to further investigate. When we have any updates, we will keep you informed. Thank you.

Golda, 2023年11月20日

Hi, I'd like to inform you that for the shortcut to open the status menu, you can use ⸮ on the Persian keyboard. Please give this a try, and let me know if you have any questions.

Regarding the shortcut to open the sidebar, our team will look at this issue further. We will keep you informed when there are any updates. Thank you.

Golda, 2023年11月21日

Hi, Our team is able to reproduce the issue. We will keep you updated when the issue is fixed. Thank you.

Golda, 2023年11月23日

Hi, I'd like to inform you that for the shortcut to open the status menu, you can use ⸮ on the Persian keyboard. Please give this a try, and let me know if you have any questions.

Regarding the shortcut to open the sidebar, our team will look at this issue further. We will keep you informed when there are any updates. Thank you.

I tried that, but it does not work to status menu appear by hitting "؟" in Persian keyboard. It would be pleasure if this issue would be solved! tnx

مصطفی, 2023年11月21日

Hi, Please try Shift + I to open the sidebar, and let me know if this works. Thank you.

Golda, 2023年11月29日

🙏

مصطفی, 2023年11月29日

Hi, Yes, Shift+I works

مصطفی, 2023年11月29日

scaled_IMG_20231129_112405.jpg

مصطفی, 2023年11月29日

Thanks a lot 🙏

مصطفی, 2023年11月29日

Hi, @Raisag "Shift+/" works now! but the issue with "]" key to opening the sidebar still persists! thank you so much!

مصطفی, 2023年11月29日

Hi, I'm sorry for the inconvenience. 😭

I wanted to share that our team reproduced this issue using the keyboard below.

image_2023_11_29T07_18_53_794Z.png

To help you further, could you please provide a photo of your physical keyboard? This will assist us in resolving the issue effectively. Thank you.

Golda, 2023年11月29日

Hi, It seems that the layout for Persian keyboards in Windows OS might be different. The ] key appears to represent another Persian character. To open the sidebar, you can continue to use Shift + l. This should allow you to open the sidebar. Thank you.

Golda, 2023年11月29日

scaled_IMG_20231129_112842.jpg

مصطفی, 2023年11月29日

Hi, I'm sorry for the inconvenience. As there are different types of Persian keyboards available, could you kindly specify the type you're using? You can provide a photo of the keyboard type to help our team assist you better. Thank you.

Golda, 2023年11月23日

Hi, I'm using Windows 10. Could you please tell me exactly from where I can take a photo to specify the type of Persian language typing that I use? thanks

مصطفی, 2023年11月23日

Hi, I wanted to let you know that the issues with shortcuts in the Persian keyboard have been fixed. Please try again to see if the issue persists. If you have any questions or concerns, please feel free to let me know. Thank you.

Golda, 2023年11月29日