"Shift+/" to open status menu "]" to open sidebar
Hi, I'm sorry for the inconvenience. As there are different types of Persian keyboards available, could you kindly specify the type you're using? You can provide a photo of the keyboard type to help our team assist you better. Thank you.
Golda, Nov 23, 2023
Hi,
I'd like to inform you that for the shortcut to open the status menu, you can use ⸮ on the Persian keyboard. Please give this a try, and let me know if you have any questions.
Regarding the shortcut to open the sidebar, our team will look at this issue further. We will keep you informed when there are any updates. Thank you.
Golda, Nov 21, 2023
Hi, I'm using Windows 10. Could you please tell me exactly from where I can take a photo to specify the type of Persian language typing that I use? thanks
مصطفی, Nov 23, 2023
Hi, Our team is able to reproduce the issue. We will keep you updated when the issue is fixed. Thank you.
Golda, Nov 23, 2023
Hi, I'd like to inform you that for the shortcut to open the status menu, you can use
⸮on the Persian keyboard. Please give this a try, and let me know if you have any questions.Regarding the shortcut to open the sidebar, our team will look at this issue further. We will keep you informed when there are any updates. Thank you.
I tried that, but it does not work to status menu appear by hitting "؟" in Persian keyboard. It would be pleasure if this issue would be solved! tnx
مصطفی, Nov 21, 2023
Hi, I wanted to let you know that the issues with shortcuts in the Persian keyboard have been fixed. Please try again to see if the issue persists. If you have any questions or concerns, please feel free to let me know. Thank you.
Golda, Nov 29, 2023
Hi, @Raisag "Shift+/" works now! but the issue with "]" key to opening the sidebar still persists! thank you so much!
مصطفی, Nov 29, 2023
Hi, I'm sorry for the inconvenience. 😭
I wanted to share that our team reproduced this issue using the keyboard below.

To help you further, could you please provide a photo of your physical keyboard? This will assist us in resolving the issue effectively. Thank you.
Golda, Nov 29, 2023
🙏
مصطفی, Nov 29, 2023

مصطفی, Nov 29, 2023
Hi, Please try Shift + I to open the sidebar, and let me know if this works. Thank you.
Golda, Nov 29, 2023
Hi, Yes, Shift+I works
مصطفی, Nov 29, 2023
Hi,
It seems that the layout for Persian keyboards in Windows OS might be different. The ] key appears to represent another Persian character. To open the sidebar, you can continue to use Shift + l. This should allow you to open the sidebar. Thank you.
Golda, Nov 29, 2023
Thanks a lot 🙏
مصطفی, Nov 29, 2023

مصطفی, Nov 29, 2023
Hi, thank you for your feedback. I will forward your feedback to our team to further investigate. When we have any updates, we will keep you informed. Thank you.
Golda, Nov 20, 2023