#5898: Quire Feedback
Status: Completed
Tag: Resolved

"Shift+/" to open status menu "]" to open sidebar

Created by مصطفی Nov 18, 2023, Edited Nov 30, 2023

Hi, thank you for your feedback. I will forward your feedback to our team to further investigate. When we have any updates, we will keep you informed. Thank you.

Golda, Nov 20, 2023

Hi, I'm sorry for the inconvenience. As there are different types of Persian keyboards available, could you kindly specify the type you're using? You can provide a photo of the keyboard type to help our team assist you better. Thank you.

Golda, Nov 23, 2023

Hi, I'd like to inform you that for the shortcut to open the status menu, you can use on the Persian keyboard. Please give this a try, and let me know if you have any questions.

Regarding the shortcut to open the sidebar, our team will look at this issue further. We will keep you informed when there are any updates. Thank you.

Golda, Nov 21, 2023

Hi, I'm using Windows 10. Could you please tell me exactly from where I can take a photo to specify the type of Persian language typing that I use? thanks

مصطفی, Nov 23, 2023

Hi, Our team is able to reproduce the issue. We will keep you updated when the issue is fixed. Thank you.

Golda, Nov 23, 2023

Hi, I'd like to inform you that for the shortcut to open the status menu, you can use on the Persian keyboard. Please give this a try, and let me know if you have any questions.

Regarding the shortcut to open the sidebar, our team will look at this issue further. We will keep you informed when there are any updates. Thank you.

I tried that, but it does not work to status menu appear by hitting "؟" in Persian keyboard. It would be pleasure if this issue would be solved! tnx

مصطفی, Nov 21, 2023

Hi, I wanted to let you know that the issues with shortcuts in the Persian keyboard have been fixed. Please try again to see if the issue persists. If you have any questions or concerns, please feel free to let me know. Thank you.

Golda, Nov 29, 2023

Hi, @Raisag "Shift+/" works now! but the issue with "]" key to opening the sidebar still persists! thank you so much!

مصطفی, Nov 29, 2023

Hi, I'm sorry for the inconvenience. 😭

I wanted to share that our team reproduced this issue using the keyboard below.

image_2023_11_29T07_18_53_794Z.png

To help you further, could you please provide a photo of your physical keyboard? This will assist us in resolving the issue effectively. Thank you.

Golda, Nov 29, 2023

🙏

مصطفی, Nov 29, 2023

scaled_IMG_20231129_112405.jpg

مصطفی, Nov 29, 2023

Hi, Please try Shift + I to open the sidebar, and let me know if this works. Thank you.

Golda, Nov 29, 2023

Hi, Yes, Shift+I works

مصطفی, Nov 29, 2023

Hi, It seems that the layout for Persian keyboards in Windows OS might be different. The ] key appears to represent another Persian character. To open the sidebar, you can continue to use Shift + l. This should allow you to open the sidebar. Thank you.

Golda, Nov 29, 2023

Thanks a lot 🙏

مصطفی, Nov 29, 2023

scaled_IMG_20231129_112842.jpg

مصطفی, Nov 29, 2023