Hi, thank you for reaching out to us.
I'm afraid I don't fully understand your feedback. If you are referring to being unable to add a new task when applying saved filters, please let us know your customized filter. You can also provide screenshots or a screen recording for our team to understand the issue better. Thank you.
Golda, Nov 20, 2023
I tried in chrome extension just now and found that in the saved filter that I have issue with, by hitting Enter key, it is OK to create a new Task, but by hitting "T" I have the same issue that I have in mobile app.
مصطفی, Nov 23, 2023
Hi, You are right. I tried this, in a smart folder and everything is OK. I have this issue only in My Tasks.
Here are details of my device by the way: Model Mi9T MIUI version: MIUI Global 12.1.1 (RFJEUXM) Android version: 11 RKQ1.200826.002
مصطفی, Nov 23, 2023
Hi, Thank you for providing the details. I have passed this on to our team for further investigation. When we have any updates, we will keep you posted. Thank you.
Golda, Nov 23, 2023
Hi, actually saved filter that I have issue with, when hitting or dragging "+" button to adding a task (just in android app) is according below description:
Task type: Active Tasks Grouped by: Tag Sorted by: Priority Filtered by: Priority (+High +Low) . Date: Unscheduled
مصطفی, Nov 21, 2023
So in brief I must say that this issue exists both on the Chrome app (by hitting T) and the Android app (by hitting the + button), nowhere else but only in my Tasks.
مصطفی, Nov 23, 2023
Thank you a lot!
مصطفی, Nov 21, 2023
Pardon me! I think it is an issue about gouping tasks of different projects but that have the same tag name.
مصطفی, Nov 21, 2023
All Tag names that are used in our workspace are in Persian.
مصطفی, Nov 23, 2023
Hi, I'm writing to let you know that our team has resolved this issue both in the web and mobile apps. For the mobile app, please make sure you have updated to the latest version, 10.11.
Kindly give it a try and let me know if the issue persists. Thank you for your patience.
Golda, Nov 29, 2023
Hi, I tried to reproduce with the filter you mentioned earlier in a project and Smart Folder. However, I had no issue adding a task with the + button on an Android app. Could you share a screen recording so that I can forward this to our development team for further investigation?
Additionally, could you provide details on the Android version of your device and the current version of the mobile app you're using? Thank you.
Golda, Nov 23, 2023