Create new Priority level

Hi, thank you for your suggestions. At the moment, creating new priority levels is not available. However, there's a workaround you can try: by creating a custom field using the Selection type, you can set up new priority levels. For more details, refer to our custom field guide here.

We'll also share your feedback with our team for further discussion and keep you informed of any updates. Thank you.

Hi, Golda. Thank you for your response. I'll try to use a custom field.