#6527: Quire Feedback
Status: Completed
Tag: Bugs Resolved

I get this random popup, fairly often, that says: "This comment cannot be found, it could be deleted". It seems to be completely unrelated to what I'm doing: for example, I usually get it when I switch to a different tab and then come back to Quire. Sometimes I think it's triggered by some gesture on my trackpad (e.g. the "back" gesture), but I'm not sure.

I'm using Brave on MacOS Sequoia 15.7.3.

Created by Giorgio Dec 19, 2025, Edited Dec 24, 2025

Hi Giorgio,

We’re sorry to hear that you’re experiencing this issue. I’ve shared the details with our development team for further investigation.

To help us better understand the situation, could you please let us know how you accessed Quire when the issue occurred? For example:

  • Did you type the Quire URL directly into your browser?
  • Did you click a Quire link from an email?
  • Or did you access it via a saved bookmark?

Thank you for your assistance, and we appreciate your patience while we look into this.

Peggy, Dec 22, 2025

Hi Giorgio,

Unfortunately, we weren’t able to reproduce this issue on our end.

If the error occurs again, could you please share the URL you see at that time? In particular, it would be helpful to check whether the URL includes a #comment-xxxxxxxx tag at the end.

We suspect that certain actions may have triggered a link to a comment that has already been deleted, and this information would help us investigate the issue further.

Thank you very much for your help.

Peggy, Dec 23, 2025

Hi Peggy, I just keep a "fixed" open tab with Quire in my Browser. I typed in the URL the first time, but for subsequent accesses the tab is saved by the browser.

Giorgio, Dec 22, 2025

Hi,

We have resolved this issue in the latest version update (v.1776).

If you continue to experience this issue, please don’t hesitate to let us know. hank you!

Peggy, Dec 24, 2025

Thank you!

Giorgio, Dec 29, 2025