#5: Kanban Board / Expedite · max 1 card
Status: In Progress · WIP 3
Start: Oct 20, 2027 Due: Oct 21, 2027
Tag: Bug Customer Request
Assignees: Sammy Walter, Darrell Finley

Support ticket #4821, 6 customers affected since the 2027-10-19 release. The 3DS challenge page redirects back to step 1 instead of confirming the payment.

Expedite policy: this card jumps every queue. Everyone else finishes their current task and then helps here until it is Done.

Started: Oct 20, 2027
Request Source: Bug report
Size: S
Class of Service: Expedite
Created by Vicky Oct 21, 2026, Edited Oct 21, 2026

Moved: reproduced on staging with an Itaú test card, the callback drops the session cookie on the 3DS return. Next: patch the return URL handling, PR up by noon. Blocked: nothing, but I need Darrell on standby for the deploy.

Vicky, Oct 21, 2026