#29: Agile / 📥 Intake — Feedback & Ideas
Status: Done
Tag: Feedback: Negative

Promoted to a story. Kept here as the source record.

Source

Recurring theme across 14 support tickets in one month, plus 3 mentions in user interviews.

Verbatim

It takes too many steps just to log in. Email, then password, then a code, then pick a workspace. I just want to get to my work.

Became

Why the original stays here

The story says what we are building. This says why, in the user's own words. Six months from now, when someone asks whether social sign-in was worth it, the answer lives here and not in the ticket.

Keep the verbatim wording. Paraphrased feedback loses the signal — "users want faster login" is a summary; "I just want to get to my work" is a reason.

Created by Peggy Dec 1, 2021, Edited Aug 7, 2026