Hi, When I run the application, the message shown by Quire in Android "Please check your internet connection". After I can't quit the application, the application is blocked.
Then I updated the application and I run it again, but there aren't changes. I checked the restrictions for Android application is ok. Are there some other solutions?
Hi guys, Thank you all for the info. 😃 We have found the issue, and it shall be fixed in the upcoming version. Thanks again!
Crystal, Sep 13, 2018
Hi @crystal this is the same as reported by @leiori on #1199, I'm having the same issue (see Leiori's screenshots) since the last update.
I'm running Quire 2.43 updated on September 11, 2018. My phone's running Android 8.0.0, security patch July 5, 2018.
I'll sign out later and let you know if it helps, as a side note, I don't get the error every time I open the app, it's seems to be random.
Harley Cascante, Sep 12, 2018
Hi again, I managed to reproduce the issue, no point in "screenshoting" since the message is the same.
Quire was working fine since yesterday's issues, but a few minutes ago I clicked on the link to "view on Quire" on my email client, the link was to @vnoportus' comment here.
Then I erased app data and it's fine again.
Harley Cascante, Sep 13, 2018
@crystal I confirmed the unexpected behavior, any time I followed email links to Quire and tried to open those with the Android app I got the same errors. Had to reset app data to login again.
Hope it helps.
Harley Cascante, Sep 13, 2018
Hi everyone. this issue has been fixed in the latest version 2.44. thanks for you all guys' report 😃
Jerrychen, Sep 17, 2018
Hi everybody I checked Quire internet mobile browser and the app run ok. About 2nd question, after Quire popped up the same message mentioned by Lele, I try to use Quire's menu, but the menu didn't respond. I can close the app through Android
Victor, Sep 13, 2018
I guess I have the same issue. I'm using Quire 2.43. When I open the app it says "Unable to reach Quire. Please check your internet connection." My connection is fine. The same happened in the last version as well. I cleared Quire's app data and the app went back to work.
Lele, Sep 12, 2018
Hi Victor, Quire is working fine in Android at our end. Can you please go to your mobile browser, and see if you can use Quire there? Also, can you please elaborate on "can't quit the application, the application is blocked"? For example, you cannot press Home to leave the app? Thanks!
Crystal, Sep 12, 2018
You're welcome, thank you.
Harley Cascante, Sep 13, 2018