For the last couple of days, when I add a line item and press Enter, the line goes blank and does not create a new line item. If I type more, then press enter, that goes blank as well. Then, if I wait a while or refresh the screen, everything I typed is there, in proper order, e.g. 2 or 3 lines just as I wanted them.
Hi @rdewers - Thank you for your reply.
The way you can find Quire Feedback is through the Help button or Google Search 'Quire Feedback'. I understand that it can sometimes be inconvenient especially when you only want to find our answer to your question. I will pass your feedback to our team and let you know if we make any enhancements to this. Another way to get to this feedback is through notifications. When we reply back, you should receive a notification.
Regarding the screen recording video of the issue, that's weird 😠, you should be able to attach a video here. Could you please kindly share the screenshot of what you see when you attach a video? I will pass it to our Developer Team for further assistance. Thanks so much for your help!
Peggy, Dec 23, 2021
Hi @rdewers - I have also added another comment in the other thread. Please kindly share more information to help our Developer Team troubleshoot.
You can reply back in the other thread so the answers can be consolidated in one thread. 😃 Thanks for your help again!
Peggy, Dec 23, 2021
Hi @rdewers I have reached out to you via email 😄 Also I will merge this issue with the other thread. Hope you don't mind.
Peggy, Dec 29, 2021
Wouldn't work. Here's a screenshot.
Sapporo, Dec 28, 2021
Sorry for the slow reply. Somehow I don't see the notifications, and I have to manually remember to search for your reply. I'll try attaching the video again, and then go to the other post to see if I can help.
Sapporo, Dec 28, 2021
Hi Sapporo, I have tried to reproduce this on my side but unfortunately I wasn't able to do so. To ensure our team is able to visually understand your concern, could you please share a screen recording with us?
Thank you and looking forward to your reply.
Golda, Dec 13, 2021
It would not let me upload it due to "quota limitations". I guess I've been using this since before you started charging. Anyway, it's a real issue. If you want to see the video I am happy to provide it.
Sapporo, Dec 22, 2021
Yes, here you go. Also, is there a way I can see that you have replied? I don't really know how to get to this feedback area except to go to help, feedback, and then search for my name. Thank you - love Quire overall.
Sapporo, Dec 22, 2021
Merged to #5116.
Peggy, Dec 29, 2021