I accidentally deleted my projects and now I am unable to restore them due to member quote limitations?
I have just upgraden to premium version for 2 members.
Why cant I restore.
Pls help.
It is already solved. Apparently I needed to add one more membership.
Mark Van der Vlies, Sep 3, 2024
Hi, If you accidentally deleted your projects, you can restore them by upgrading your organization to a paid subscription plan. Once upgraded, you can find your deleted projects in the Trash and restore them within 7 days of deletion. For more information on restoring deleted projects, please see our guideĀ here.
Additionally, please note that restoring projects does not affect the number of member seats.
Also, keep in mind that starting a trial plan is not the same as upgrading to a paid subscription plan. The trial plan gives you access to paid features, but your organization remains on the Free plan. Thank you.
Golda, Sep 3, 2024
Hi, We noticed that you've upgraded your organization and confirmed that the issue with restoring your project has been resolved. Could you please clarify if there's anything else we can assist you with?
Golda, Sep 10, 2024
Its ok
Mark Van der Vlies, Sep 14, 2024
I upgraded 3 times
Mark Van der Vlies, Sep 7, 2024