Have Trouble Accessing The New Version of Quire?

Last updated: July 22, 2026

As many of you already know, we update Quire for you to get the most out of it. If you have trouble accessing the latest version, you can try the following.

Here we use Chrome browser as an example:

Related: Quire 101: Tasks, Subtasks & Projects for Beginners — new to Quire? Start here once you're back on the latest version.

Staying on the current version is a security habit, not just a convenience. CISA advises installing updates promptly, especially for browsers, because attackers target known flaws, and clearing a stale cache is the small, everyday version of that same discipline.

How Do You Clean Your Cache and Reload?

First, at the top right, click on the "More options" (three vertical dot) icon and hover to "More tools."

Tip: You can simply press Ctrl+Shift+Del (or Cmd+Shift+Del for Mac) to clear "Cached images and files."

Then, click on "Clear browsing data."

Next, make sure "Cached images and files" is checked, and click on the "Clear Data" button.

Note: Make sure the Time range is long enough.

Now, press Ctrl+Shift+R (or Cmd+Shift+R for Mac) to refresh the page.

How Do I Clear Cache In Firefox Or Safari For Quire?

If you use Firefox, open the menu (three horizontal lines), go to "Settings," then "Privacy & Security." Under "Cookies and Site Data," click "Clear Data," check "Cached Web Content," and click "Clear." Then reload with Ctrl+Shift+R (Cmd+Shift+R on Mac).

If you use Safari, open "Safari" in the menu bar, choose "Settings" (or "Preferences"), go to the "Advanced" tab, and enable "Show features for web developers." Then use the new "Develop" menu and choose "Empty Caches." Reload the page with Cmd+Option+R.

How Do You Unregister Your Service Worker?

First, go to this URL: chrome://serviceworker-internals/

Next, click on the "Unregister" button of all the Service Workers from there.

Now, press Ctrl+Shift+R (or Cmd+Shift+R for Mac) to refresh the page.

How Do I Unregister The Service Worker In Firefox Or Safari?

In Firefox, go to about:serviceworkers in the address bar and click "Unregister" next to any Quire entry, then hard reload the page.

In Safari, open the "Develop" menu (enabled via the Advanced settings tab above), choose "Service Workers," find Quire in the list, and remove it. Reload with Cmd+Option+R afterward.

If you still cannot access Quire in the new version, please contact us at support@quire.io.

Now that you're on the latest version, see 20 hidden Quire features you should know.

How do you force Quire to load its newest version?

Two quick fixes, in order.

Why does this happen at all? Modern web apps like Quire cache files in your browser so they load fast and even work offline, using a background helper called a service worker. The trade-off is that a big update can occasionally get stuck behind yesterday's cached copy. Clearing the cache forces a clean download; unregistering the service worker does the same for the offline layer. Neither touches your data, which lives on Quire's servers, so there is no risk in trying them. If you ever see an old interface after we ship something new, start with a hard reload and work down this list.

More Quire guides: Quire for Android Browsers: Smoother, Even Offline and Quire Mark II, reimagined and rebuilt for your dreams.

Frequently Asked Questions

Why does my browser keep loading an old version of Quire after an update?

Browsers cache files and Service Workers to load faster, so an old version can stick around after an update. Clearing the cache and unregistering the Service Worker fixes it.

How do I clear the cache for Quire in Chrome?

Open Chrome's three-dot menu, go to More tools, then Clear browsing data. Check Cached images and files, click Clear data, then hard reload with Ctrl+Shift+R (Cmd+Shift+R on Mac).

What is a Service Worker and why does it need to be unregistered?

It's a background script that caches Quire so it runs offline and loads faster. An old one can keep serving a previous version, so unregistering it lets the update install.

How do I unregister the Quire Service Worker in Chrome?

Go to chrome://serviceworker-internals/ in Chrome's address bar and click Unregister next to each worker, then hard reload the page.

What should I do if I still cannot access the new version of Quire?

Contact Quire support at support@quire.io if clearing the cache and unregistering the Service Worker doesn't fix it.