Master Organization

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A Master Organization is an organization with Premium or Enterprise subscription. You can make an organization a Master Organization by linking to other organizations in order to share the same usage quota with the Master Organization.

You will only be billed once for a set of usage quota, instead of being billed separately with the organization-based policy.

Note: Only a Free organization can be linked to a Master organization, which is a Premium or Enterprise organization.

For example, if Organization A was subscribed to Premium subscription plan, you can link Organization E, which partially shares the same team members to Organization A. This way, the usage quota of Organization E will be counted toward the total usage quota of Organization A.

Therefore, billing-wise you will only be billed once for a final invoiced amount of Organization A’s total usage quota. So in the invoice of Organization A, you will be billed with 7 members in total.

master organization graph description

Only Master Organization Admins can link the organization to a Master Organization. An organization or project member can link the organization to a Master Organization if he or she is also the Master Organization Admin.

Note:

  • Only organizations with either Premium or Enterprise subscription plans can be used as a Master Organization.
  • Only organizations with Free subscription plan can be linked to a Master Organization.

Navigate to the Organization with a Free subscription plan. In the Organization subscription page, click on the dropdown menu Do you want to link this organization to a Master Organization?

linking master organization

Then, choose an organization with a Premium or Enterprise subscription plan that you would want to become the current organization’s Master Organization in the dropdown menu. Click Link organization.

linking master organization

Note: You cannot link two organizations if either of them has exceeded the quota limitation.

Only Master Organization Admins can unlink the organization to a Master Organization. An organization or project member can unlink the organization to a Master Organization if he or she is also the Master Organization Admin.

There are two ways that you can unlink an organization to the Premium/Enterprise organization: In the My Subscriptions page or the Premium/Enterprise Organization Settings page.

Click on your profile picture at the upper right corner and select My Subscriptions.

profile picture my subscriptions

Navigate to the Premium or Enterpise Organization and click open the tab. It will list out all the Free subscription organizations that were linked to this organization. Click Unlink organization.

unlink organizations in user settings

Or you can navigate directly to the Premium or Enterprise Orgnaization and click on the dropdown arrow, then select Manage Subscription. Click Unlink organization to unlink the Free organziations.

master organization unlink free organizations

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