Question 1

How do I replay the Quire mobile app walkthrough?

Accepted Answer

To replay the walkthrough, open the Account tab in the Quire mobile app, scroll down to the Help section, and tap Flash walk-through. This restarts the guided introduction that highlights the app's core screens and features, which is useful if you skipped it during initial setup or want a refresher after an update changed the interface. The walkthrough sits alongside the app's other self-service help options in the Account tab, so if you need more detail on specific interactions beyond what the walkthrough covers, check Helpful Gestures in Quire Mobile App for a full breakdown of taps, swipes, and shortcuts used throughout the app. You can replay Flash walk-through as many times as you like since it does not require an internet connection to complete, and it will not affect any existing projects, tasks, or settings in your account.

Question 2

How do I contact Quire support from the mobile app?

Accepted Answer

To contact Quire support from the mobile app, open the Account tab, scroll down to the More section, and tap Send Feedback. Enter a description of the issue or suggestion you want to report, then send it directly from the app. This routes your message to the Quire Support team, who will respond as soon as possible once they receive it. Sending feedback this way is useful for reporting bugs, requesting features, or asking questions about functionality that are not answered elsewhere in the app's built-in help resources. If your issue relates to app performance rather than a bug report, such as slow loading or unexpected behavior, try clearing the cache first through the same Account tab before contacting support, since that resolves many common problems without needing to wait for a reply. You can also reach support through the same Account tab whenever new issues come up.

Question 3

How do I clear cache in the Quire mobile app?

Accepted Answer

To clear the cache in the Quire mobile app, open the Account tab, scroll down, and tap Clear cache and refresh. This is the recommended fix when the app is not working properly, such as when it becomes slow, unresponsive, or displays outdated information, and simply logging out and back in has not resolved the problem. Clearing the cache refreshes the app's locally stored data without deleting your projects, tasks, or account information. If clearing the cache does not fix the issue, you can check Helpful Gestures in Quire Mobile App to confirm you are not missing an intended interaction, or contact Quire Support directly through the Account tab's Send Feedback option so the team can investigate further. Cache issues are one of the most common causes of unexpected mobile app behavior, so this step is worth trying before assuming there is a deeper problem with your account or device.

Question 4

Does the Quire mobile app work without an internet connection?

Accepted Answer

Yes, the Quire mobile app works offline, but only for projects and tasks you have already opened while connected to the internet. Any edits, comments, or documents you create offline are saved locally and sync automatically as soon as your connection returns. However, some actions require an active connection at the time you perform them, including creating new projects, opening projects you have not previously accessed, inviting members, and connecting integrations such as Google Calendar or Slack. If changes are not syncing after you reconnect, or a project will not load while offline, this usually means it was not opened while you had a connection, or something is interfering with the sync process. See Sync and Offline Access for a complete breakdown of what functions work without a connection and how to troubleshoot syncing problems.

Quire Mobile Troubleshooting Guide Permalink

Access Help Guides

Contact Support

Fix App Issues

Handle Sync and Offline Issues

Frequently Asked Questions

How do I replay the Quire mobile app walkthrough?

How do I contact Quire support from the mobile app?

How do I clear cache in the Quire mobile app?

Does the Quire mobile app work without an internet connection?